Effective Date: 11 August 2025

1. Returns & Exchanges

• Due to hygiene and safety, cosmetics are non-returnable once opened or used.

• Exchanges are accepted only if the product is wrong or damaged, and returned within 3 days of receipt.

2. Damaged or Incorrect Items

• If you receive a damaged or wrong product, contact us within 24 hours of delivery with clear photos.

• We will replace the item or offer store credit after verification.

3. Refunds

• Refunds are processed only for unavailable products or incorrect charges.

• Refunds will be made to the original payment method within 7–14 business days.

4. Contact for Returns
📞 Lagos: 0915 157 1858 | Abuja: 0705 153 9616 | Ibadan: 0816 626 6561
⏰ Mon–Sat 8:30am–6:00pm