Effective Date: 11 August 2025
1. Returns & Exchanges
Due to hygiene and safety, cosmetics are non-returnable once opened or used.
Exchanges are accepted only if the product is wrong or damaged, and returned within 3 days of receipt.
2. Damaged or Incorrect Items
If you receive a damaged or wrong product, contact us within 24 hours of delivery with clear photos.
We will replace the item or offer store credit after verification.
3. Refunds
Refunds are processed only for unavailable products or incorrect charges.
Refunds will be made to the original payment method within 7–14 business days.
4. Contact for Returns
📞 Lagos: 0915 157 1858 | Abuja: 0705 153 9616 | Ibadan: 0816 626 6561
⏰ Mon–Sat 8:30am–6:00pm